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Customer portal

Your clients book on your domain, in your colours, and it lands on the run board.

Every liverybook operator gets a customer portal at their own subdomain with their display name, logo and three brand colours, a four-step public booking wizard (trip, vehicle, details, checkout), and a logged-in area for bookings, invoices, payment methods and loyalty points across 26 portal endpoints. A guest can book without an account; a round trip with two sedans and three SUVs produces ten legs that share the route and time. The booking auto-confirms, the confirmation email goes out from your sending domain, and the legs appear on the run board as confirmed.

  • 26

    portal endpoints

  • 4

    wizard steps

  • 3

    brand colours per tenant

  • 9

    branded email templates

{slug}.liverybook.com/book
liverybook public booking wizard, light mode, step 1 of 4: service type, pickup and dropoff address search, pickup date and time, and a round trip toggle, in the tenant's own primary colour
Step 1 of the public wizard on a QA tenant whose chosen primary colour is purple; the colours are the operator's, not liverybook's.

What customer portal covers today.

  • Tenant branding

    Display name, logo, favicon, primary, secondary and accent colours, set in Settings. The same values brand the nine email templates.

  • Public booking wizard

    Service type, addresses with autocomplete, date and time, round trip toggle; then vehicle classes with seasonal rates and quantities; then passenger details and flight number; then checkout.

  • Guest checkout

    No account needed. If the guest registers later with the same email, the account is upgraded and every earlier guest booking appears in their history.

  • Seasonal rates, resolved for you

    Public rates come from the tenant's default rate group, so the portal quotes the month's rate list without the operator touching it.

  • Loyalty points

    A points program per operator with earning rules by spend, service type, vehicle class, signup and referral; FIFO expiry; redemption limits; a ledger the customer can see.

  • Card at checkout

    When card collection is configured, checkout takes the card, records the transaction and reduces the balance due. Without it, the booking is created with the balance owed.

RoadmapCustom domains (portal.yourcompany.com) are modelled and on the roadmap for DNS; today the portal lives at your liverybook subdomain. Dark mode for the portal follows the operator app.

app.liverybook.com/settings/branding
liverybook branding settings, light mode: portal display name, logo and favicon URLs, and primary, secondary and accent colour pickers for the customer portal and emails
Branding settings: the values that colour the portal and the email templates.
{slug}.liverybook.com/login
liverybook white-label customer portal login, light mode, carrying the tenant's own name and colours
The portal login carrying the tenant's name.

Asked on most demos.

Can clients book without creating an account?

Yes. Guest checkout creates a guest customer record; registering later with the same email claims those bookings.

Do portal bookings need approval?

No. They auto-confirm, send the confirmation email and appear on the run board as confirmed. Payment can be taken at checkout or handled offline.

Can I use my own domain?

Your subdomain at liverybook.com is live today. A custom domain CNAME is modelled and on the roadmap.

See your logo on the booking page in the first ten minutes.

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