Glossary · Bookings
Point-to-point
Updated
Point-to-point is a transfer from A to B for a flat price, and it makes up the bulk of most black-car operators' volume: airport runs, office to dinner, hotel to venue. The customer knows the price before the car moves, and the operator carries the risk of traffic.
The flat rate is built from distance and time at the quoting stage, with the dead-head and the likely wait baked in. Airport zones are the classic case: a fixed fare from the city centre to each airport, with surcharges for tolls, late-night pickups and extra stops. Hourly work is the other model; point-to-point is the right choice when the route is known and short enough that a traffic surprise does not wreck the margin.
Where point-to-point goes wrong is scope creep. A transfer that gains a stop at the pharmacy and a 20-minute wait at the office is no longer the trip that was quoted. The common mistake is absorbing those changes rather than billing them as an extra stop and wait time, because the chauffeur did not want to have the conversation.
How liverybook handles it
A point-to-point booking is one Booking with one BookingTrip leg (or two, as a round trip), priced from the base rate for the vehicle class on the rate list. Extras, wait time charge, tolls and parking are added to the leg total as components, and seasonal rate groups adjust the base by month. Addresses come from LocationIQ autocomplete with the distance matrix behind the quote. See bookings.
Related terms
This term lives in Bookings. liverybook is the operating system for ground transportation.